IIS hosting support for the servers your team can’t touch
We look after websites and applications hosted on IIS and Windows Server: monthly patching, uptime and certificate monitoring, application pool and log hygiene, and planned moves off Windows Server versions that are leaving support.
Resolved in 14 minutes. Your team slept through it.
Why it matters now
IIS itself rarely fails. What fails is everything around it: an expired certificate, an application pool identity whose password changed, a disk filled by logs, or a server that quietly stopped receiving security updates because its Windows Server version reached end of support.
Many corporate estates still run on Windows Server 2012 R2 or 2016. The final paid security updates for 2012 R2 end in October 2026, and 2016 leaves extended support in January 2027. We map every server against those dates, keep them patched in the meantime and move sites to supported versions or to Azure App Service on a plan you agree.
Signs you need this
Some servers still run Windows Server 2012 R2 or 2016
Windows, IIS, .NET Framework and runtime updates tested on staging, then applied in an agreed window.
02
Certificates and bindings
SSL expiry monitored and renewals automated where possible, with bindings checked after every change.
03
Application pools
Identities, recycling and crash alerts reviewed, so a changed password never takes a site down at 2am.
04
Logs and disks
Log rotation and disk-space alerts, so a full disk is a ticket, not an outage.
05
Hardening
TLS settings, security headers, request filtering and unused modules removed, documented for your auditors.
06
Upgrade path
A dated plan to move each site to a supported Windows Server version or to Azure App Service.
Patching cadence
Critical security updatesWithin the SLA response time for your tier
Windows and .NET cumulative updatesMonthly, after Patch Tuesday, tested on staging first
Certificate expiry checksDaily, with alerts 30, 14 and 3 days out
Backup restore testQuarterly, with the result in your report
Configuration reviewQuarterly
Security posture
Named-user access only, through your VPN, jump host or SSO
Credentials stored in a vault, never in email or tickets
Every change logged against a ticket, with a rollback step
NDA and data processing agreement before any access
Findings from your penetration tests fixed and documented
Service levels
Written into the contract. Mix tiers across your estate according to how critical each system is.
Example service levels by support tier
Essential
Business
Mission-critical
Critical (site down)
4 hours
1 hour
15 minutes
High (major feature broken)
Next business day
4 hours
1 hour
Normal
3 business days
1 business day
4 hours
Cover hours
Mon–Fri, business hours
7am–10pm, 7 days
24/7/365
Uptime target
99.5%
99.9%
99.95%
Named engineers
1
2
Dedicated team
How the takeover works
Weeks 1–2
Audit
Read-only access under NDA. Versions, risks, costs and a quote.
Weeks 3–4
Knowledge transfer
Runbooks, credentials vault and handover sessions with your current team or vendor.
Month 2
Stabilise
Urgent patches, monitoring and backups in place before anything else changes.
Ongoing
Run & improve
SLA-backed support, planned upgrades and a monthly report.
Free estate audit · 2 weeks
Get a written report on your IIS hosting estate.
Read-only access, under NDA. Versions, end-of-support dates, security findings and a monthly quote. Keep the report either way.
IIS hosting: questions, answered
Can you work in our data centre rather than the cloud?
Yes. We work through your VPN or jump hosts with named accounts, inside your change-management process.
What if a server cannot be upgraded straight away?
We isolate and harden it, monitor it closely and agree a dated replacement plan, so the risk is known and time-limited.
Do you move sites to Azure?
Where it fits. Many IIS sites move cleanly to Azure App Service; others are better on a new Windows Server VM first. We recommend per site after the audit.
Palm Leaves