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UI/UX Design

UI and UX design: flows tested with real users before a line of code is written

We run user research, design wireframes and clickable prototypes, test them with real people and hand over a design system. Design is available on its own or as the first phase of any build, typically three to six weeks.

Typical timeline

3–6 weeks

Your quote

Fixed, in writing

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Good for

Teams planning a new product, or fixing one users find hard to use.

Who it’s for, and who it isn’t

A good fit

Teams planning a new product, or fixing one users find hard to use.
Support answers the same “how do I” questions
Users abandon a form or checkout halfway

Probably not for you

Teams that only need a logo or brand refresh (see branding)
Visual polish on a product whose flows are already proven

What changes

✕BeforeA product people find confusing, and support tickets to prove it.

✓AfterFlows tested with real users before a line of code is written.

For the people using it

Screens that do what they expect
Fewer steps to get things done

For your business

Fewer support tickets and drop-offs
Problems fixed on paper, not in code

The guide

UI and UX design that people find easy

Good design is mostly invisible: people find what they came for, finish the task and leave without thinking about the interface. When they can’t, you see it in support tickets, abandoned forms and low adoption.

We start with research: interviews, analytics and a review of what users struggle with today. Then we wireframe, prototype and test with real people before any code is written, and hand over a design system so the product stays consistent as it grows.

Signs you need this

Support answers the same “how do I” questions
Users abandon a form or checkout halfway
Parts of the product look like different products
New features take longer to design than to build

Try it · Usability check

The five-minute usability check

Open your site on a phone and tick what holds true. These five catch most first-impression problems.

A new visitor can say what you do within 5 secondsThe main action is visible without scrollingForms only ask for what you really needError messages explain how to fix the problemEverything works one-handed on a phone

0 / 5

heuristics passed

quick fixes to make

5 users

enough to find most issues

Visitors are probably struggling

These are usually quick to fix. A short research sprint would confirm which ones cost you the most.

Ask us about your result →Estimate your project →

Five-user guidance: Nielsen Norman Group.

What’s included

Scope, price and timeline are fixed in writing before work starts.

01User interviews
02Wireframes and user flows
03Clickable prototype
04Usability testing
05Design system handover

How it works

Week 1
Workshop
Goals, audience and what success looks like.
Weeks 1–2
Research
Interviews, audits and a look at what competitors do.
Weeks 2–4
Design
Concepts, feedback rounds and testing with real people.
Handover
Deliver
Files, guidelines and a walkthrough for your team.

Risks we remove

What usually goes wrong with ui/ux design projects, and what we do about it.

Designing on assumptions

Every key flow is tested with five representative users per round.

Designs developers cannot build

Developer-ready files and components that map to code.

Accessibility found late

Contrast, focus states, labels and target sizes checked against WCAG 2.2 AA in design.

Worked example

A typical design sprint

A software company sees half of new users abandon onboarding. Week one is research: analytics, support tickets and five user interviews. Week two produces wireframes of a shorter flow.

In weeks three and four a clickable prototype is tested with five new users, fixed and tested again. The final designs and components are handed to the development team with notes for each state.

An illustrative example of how we would run this kind of project, not a client case study.

Technology we use

FigmaFigJamMazeDovetailStorybook

Have a project like this?

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Wireframe, mockup or prototype?

	Wireframe	Mockup	Prototype
Shows	Structure	Visual design	A clickable flow
Good for	Agreeing content and layout	Look and feel	Testing with real users
Effort	Low	Medium	Medium to high

Free quote · no obligation

Talk to a UI/UX Design specialist this week.

Leave your email and a line about what you need. We reply with questions or a price range. Prefer to talk? Book a free 30-minute call.

UI/UX Design: questions, answered

Do you design without building?

Yes. Design is available on its own, with developer-ready Figma files and a design system for your team or another agency.

How many users do you test with?

Usually five per round. Research from the Nielsen Norman Group shows five users uncover most usability problems in a design.

Do you design for accessibility?

Every design is checked against WCAG 2.2 AA for contrast, focus states, labels and target sizes.

How does pricing work?

After a free scoping call you get a written proposal setting out the scope, the cost and a planned timeline, so you know what you are agreeing to before work starts.

Do I own what you build?

Yes. Code, designs, content and accounts are yours from day one, in accounts you control.

Another question? Email us or book a free call.

Often paired with

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