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Enterprise care

Enterprise care · long-term maintenance

Enterprise website support for IIS, .NET and the platforms nobody else will touch.

We take over long-running corporate websites and platforms, from IIS and .NET Framework to Sitecore, SharePoint, Java and PHP, and keep them patched, monitored and improving on one monthly retainer.

Get a free estate audit →See service levels

Monthly fee
Named engineers
Agreed response times
NDA & DPA as standard

Example monthly report · illustrativeAll systems normal

99.98%uptime · 12 mo

42patches this month

11 minavg. first response

5systems looked after

RESPONSE TIME · LAST 30 DAYSSLA 30 MIN

corporate-site.comIIS 10 · .NET Framework 4.899.99%
investors.corporate-site.comSitecore 10.3 · Azure100%
careers portalJava 17 · Tomcat · Oracle99.97%
intranetSharePoint 2019 · on-premise99.95%
partner API.NET 10 · SQL Server99.99%

Support by platform

Each platform has its own risks and end-of-support dates. Start with the one that worries you most.

IIS hosting

Windows Server and IIS kept patched, monitored and off end-of-life versions.

ASP.NET Web Forms support

Web Forms and .NET Framework applications kept secure where they are.

.NET & Web Forms migration

.NET Framework and Web Forms to .NET 10.

Sitecore support

Sitecore XP and XM sites patched, monitored and upgraded on a plan.

SharePoint support

On-premise SharePoint kept secure, or moved to a supported version.

Legacy PHP & Java support

Old PHP and Java applications patched, upgraded and documented.

If it runs your website, we maintain it.

Legacy and modern stacks, on-premise or cloud. Including the ones your last team was afraid to touch.

Microsoft

IIS
.NET 10 / .NET Core
.NET Framework 4.x
ASP.NET MVC
ASP.NET Web Forms
Classic ASP
SQL Server
Azure App Service
SharePoint
Windows Server

Enterprise CMS

Sitecore
Adobe Experience Manager
Optimizely (Episerver)
Umbraco
Kentico
Drupal
WordPress VIP
Contentful

Java & PHP

Java / Spring
Apache Tomcat
JBoss / WildFly
PHP / Laravel
Symfony
Magento

Front end

React
Angular
AngularJS (legacy)
Vue
jQuery
Next.js

Cloud & infra

AWS
Microsoft Azure
Google Cloud
On-premise / VMware
Linux
Docker
Kubernetes
Cloudflare
Akamai

Data

Oracle
PostgreSQL
MySQL
MongoDB
Redis
Elasticsearch

Workload estimator

How much looking after does your estate need?

Describe your company’s setup to see the monthly engineering effort, and the in-house team you would need to cover it yourself.

Websites and apps your company runs10

Typical complexity

Support cover

What this estate needs each month

240engineer hours a month for patching, monitoring, fixes and small changes

2people in-house to cover it, allowing for holidays

Essentialsuggested service tier (see the table below)

Get a free estate audit →

Assumes 140 productive hours per engineer per month and the per-site effort shown. Extended and 24/7 cover need at least two and three people for rotas. Your quote follows the estate audit.

Everything a corporate estate needs, every month.

Security patching

Windows Server, IIS, .NET, CMS and library patches applied on a schedule, emergency fixes within SLA.

Framework upgrades

Planned moves from .NET Framework to .NET 10, old CMS versions to supported releases, without a rebuild.

24/7 monitoring

Uptime, SSL expiry, error rates and performance, with alerts routed to named engineers.

Backups & recovery

Tested backups and a written disaster recovery plan with recovery time targets.

Change requests

Content, forms, landing pages and small features from a monthly bank of hours.

Pen-test remediation

We fix findings from your security audits and document every change for your auditors.

Accessibility & compliance

WCAG checks, cookie consent, privacy updates and evidence for procurement reviews.

Monthly reporting

Uptime, patches applied, tickets closed and hours used, in one report for IT and finance.

Service levels, set per site

Example targets for each tier. Exact response times and cover are agreed in your contract, and you can mix tiers across an estate.

Example service levels by support tier
	Essential	Business	Mission-critical
Critical (site down)	4 hours	1 hour	15 minutes
High (major feature broken)	Next business day	4 hours	1 hour
Normal	3 business days	1 business day	4 hours
Cover hours	Mon–Fri, business hours	7am–10pm, 7 days	24/7/365
Uptime target	99.5%	99.9%	99.95%
Named engineers	1	2	Dedicated team

Takeover without the risk.

Weeks 1–2
Audit
Read-only access under NDA. Versions, risks, costs and a quote.
Weeks 3–4
Knowledge transfer
Runbooks, credentials vault and handover sessions with your current team or vendor.
Month 2
Stabilise
Urgent patches, monitoring and backups in place before anything else changes.
Ongoing
Run & improve
SLA-backed support, planned upgrades and a monthly report.

Taking over a smaller site from an agency? See agency takeover.

Enterprise questions

Can you really maintain old .NET Framework and Web Forms sites?

Yes. Corporate websites often include .NET Framework 4.x, Web Forms or Classic ASP on IIS. We keep them secure where they are, then plan upgrades on your timeline rather than forcing a rebuild.

How is the retainer priced?

One monthly fee, quoted after the estate audit. A retainer lets us plan work across a team of engineers instead of billing each hour, and monitoring, reporting and patching are included rather than billed as extras.

Do you work with our security and procurement teams?

Yes. NDAs, data processing agreements, security questionnaires, SSO-based access and audit logs are standard. We work inside your change-management process.

What happens to our current vendor or team?

We run a structured handover with them, document everything in runbooks, and can work alongside an in-house team rather than replace it.

Is there a minimum term?

Retainer length and notice period are agreed up front, so both sides can plan staffing and upgrades.